Counselling Skills I BPS109

Many people use counselling skills in their daily lives. However, sometimes it may be inappropriate for people to use their usual methods of support. They may not want to discuss their problems with a friend or family member. They may feel that the person is too close, that they don’t want them to know their confidential problems or the person they would usually confide in might be part of the problem. Counsellors are trained to be effective helpers in difficult or sensitive situations. They should be independent, neutral and professional, as well as respecting our privacy. Counselling can help people to clarify their problems, identify changes they would like to make, get a fresh perspective, consider other options and look at the impact that life events have made on their emotional wellbeing.

Course Structure: Counselling Skills I BPS109

CMA Accredited Course

There are 8 lessons in this course:

1. Learning specific skills:
   • What is Counselling
   • Perceptions of Counselling
   • Differences between Counsellors, Psychotherapists, Clinical Psychologists and Psychiatrists
   • Counelling Theories
   • Empathy
   • Transferrence
   • Directiveness, non directiveness
   • Behavioural Therapies
   • Systematic Desensitisation
   • Positive Reinforcement and Extinction
   • Goals of Psychoanalytical Approach
   • Defense Mechanisms (Repression, Displacement, Rationalisation, Projection, Reaction Formulation, Intellectualisation, Denial, Sublimation)
   • Use of Psychoanalytical Psychotherapy
   • Psychoanalytic Techniques
   • Analytic Framework
   • Free Associations
   • Interpretation
   • Dream Analysis
   • Resistance & Transferance
   • Humaniustic Therapy
   • Evaluating the Effectiveness of Therapies and Counsellors
   • Case Studies
   • Methods of Learning
   • Micro Skills
   • Triads
   • Modelling
   • Online and Telephone Counselling
   • Telemental Health
   • Clinical Considerations
2. Listening & bonding:
   • Scope of Listening and Bonding
   • Meeting and greeting
   • Creating a Safe Environment
   • Location
   • Time and Duration of Sessions
   • Privacy in Telephone and online counselling
   • Showing warmth on the phone
   • The contract
   • Helping the client relax
   • Listening with intent
   • Minimal Responses
   • Non Verbal Behaviour
   • Use of Voice
   • Use of Silense
   • Case Studies
   • Active Listening
   • Dealing with Silent Phone Calls
3. Reflection:
   • Non Directive Counselling
   • Paraphrasing
   • Feelings
   • Reflection of Feeling
   • Client Responses to Reflection of Feelings
   • Reflection of Content and Feeling
   • Case Studies
4. Questioning:
   • Open & Closed Questions
   • Other types of Questions (Linear, Information seeking, Strategic, Reflectivew, Clarification, etc)
   • Questions to Avoid
   • Goals of Questioning
   • Identification
   • Assessment
   • Intervention
   • Case Studies
5. Interview techniques:
   • Summarising
   • Application
   • Confrontation
   • Reframing
   • Case Studies
   • Perspective
   • Summary
6. Changing beliefs and normalising:
   • Cognitive Behavioural Therapy
   • Changing Self-Destructive Beliefs
   • Irrational Beliefs
   • Normalising
   • Case Studies
   • Designing a Questionnaire
7. Finding solutions:
   • Moving Forward
   • Choices (Reviewing, Creating, Making choices)
   • Facilitating Actions
   • Gestalt Awareness Circle
   • Psychological Blocks
   • Case Study
8. Ending the counselling:
   • Terminating the session
   • Closure
   • Further Meetings
   • Dependency
   • Confronting Dependency
   • Chronic Callers
   • Terminating Silent Phone Calls
   • Silent Endings
   • Case Study
   • Other Services

Aims: Counselling Skills I BPS109
 

• Explain the processes involved in the training of counsellors in micro skills.
• Explain how to commence the counselling process and evaluation of non-verbal responses and minimal responses.
• Discuss both content and feeling, and their appropriateness to the counselling process.
• Demonstrate different questioning techniques and to understand risks involved with some types of questioning.
• Demonstrate how to use various micro-skills including summarising, confrontation, and reframing.
• Demonstrate self-destructive beliefs and show methods of challenging them, including normalising.
• Explain how counselling a client can improve their psychological well-being through making choices, overcoming psychological blocks and facilitating actions.
• Demonstrate effective ways of terminating a counselling session and to explain ways of addressing dependency.

What you will be doing during this Course

• Report on an observed counselling session, simulated or real.
• Identify the learning methods available to the trainee counsellor.
• Demonstrate difficulties that might arise when first learning and applying micro skills.
• Identify why trainee counsellors might be unwilling to disclose personal problems during training.
• Identify risks that can arise for trainee counsellors not willing to disclose personal problems.
• Discuss different approaches to modelling, as a form of counselling
• Evaluate verbal and non-verbal communication in an observed interview.
• Identify the counsellor’s primary role (in a generic sense).
• Show how to use minimal responses as an important means of listening with intent.
• Explain the importance of different types of non-verbal response in the counselling procedure.
• Report on the discussion of a minor problem with an anonymous person experiencing that problem.
• Identify an example of paraphrasing as a minimal response to reflect feelings.
• Discuss the use of paraphrasing in counselling.
• Differentiate catharsis from confused thoughts and feelings.
• Identify an example of reflecting back both content (thought) and feeling in the same phrase.
• Demonstrate/observe varying responses to a variety of closed and open questions in a simulated counselling situation.
• Evaluate your use of open and closed questions in a counselling role play.
• Identify the main risks involved in asking too many questions,
• Explain the importance of avoiding questions beginning with ‘why’ in counselling.
• Explain how the application of different micro-skills would be useful in counselling in observed communication (written or oral).
• Give examples of situtions when it would be appropriate for the counsellor to use confrontation
• Discuss appropriate use of confrontation, in case studies.
• Show how reframing can be used to change a client’s perspective on things.
• Develop a method for identifying the existence of self-destructive beliefs (SDB’s).
• Identify self-destructive beliefs (SDB’s) amongst individuals within a group.
• List methods that can be used to challenge SDB’s.
• Explain what is meant by normalising, in a case study.
• Demonstrate precautions that should be observed when using normalizing.
• Determine and evaluate optional responses to different dilemmas.
• Explain how the ‘circle of awareness’ can be applied to assist a client, in a case study.
• Explain why psychological blockages may arise, and how a counsellor might help a client overcome them.
• Describe the process through which a counsellor would take a client to reach a desired goal, in a case study.
• Identify inter-dependency in observed relationships.
• Explain why good time management is an important part of the counselling process.
• Compare terminating a session with terminating the counselling process.
• Demonstrate dangers posed by client-counsellor inter-dependency, and how dependency can be addressed.
• Explain any negative aspects of dependency in a case study.

Every ADL student is assigned a tutor who supports you throughout your course and beyond. Your tutor is there to guide and facilitate your learning and provides as much or as little individual contact as you would like. When you submit your coursework the tutor will give you feedback that helps you develop your ideas and provides motivation. For those who do like to have interaction with other students, the ADL discussion forum connects you to students from all over the world.

The role of the counsellor is to facilitate the person’s resolution of these issues, whilst respect their values, personal resources, culture and capacity for choice. Counselling can provide people with a regular time and space to talk about their problems and explore difficult feelings in a confidential and dependable environment.

Counsellors do not usually offer advice, but instead give insight into the client’s feelings and behaviour and help the client change their behaviour if necessary. They do this by listening to what the client has to say and commenting on it from a professional perspective. Counselling covers a wide spectrum from the highly trained counsellor to some one who uses counselling skills as part of their role, for example, a nurse, youth leader, personal trainer or teacher.